Questions Answered.

Happy Branding is a digital branding agency focused on helping local businesses build a professional and trustworthy online presence. We are not a software company or a generic IT firm.

We specialize in four core services: Business Website Design, Google Business Profile optimization, Digital Business Cards, and Advanced Customized 360° Virtual Tours.

We work exclusively with local businesses — clinics, restaurants, schools, hotels, retail shops, and professionals — who want to grow online without the complexity of managing it themselves.

Yes, Happy Branding is based in Siliguri, West Bengal. We primarily serve businesses in Siliguri and surrounding areas including Jalpaiguri, Darjeeling, Kurseong, Kalimpong and the Dooars region.

We also work with clients from across India remotely. All consultations can be done via phone call or WhatsApp, making distance irrelevant.

Getting started is simple:

1. Message us on WhatsApp or call us at +91 91443 55443
2. We'll schedule a free 30-minute consultation at a time that works for you
3. We discuss your business and recommend the right digital solution
4. If you're happy with the plan, we move forward — no pressure

We are available Monday–Saturday: 7:30 PM–10:30 PM and Sunday: 10:00 AM–6:00 PM.

We work with local businesses across all industries, including:

• Healthcare — clinics, hospitals, pharmacies, physiotherapists
• Food & Beverage — restaurants, cafes, bakeries, hotels
• Education — schools, coaching institutes, training centers
• Retail — clothing stores, electronics, furniture, jewellery
• Real Estate — agents, builders, property dealers
• Professional Services — lawyers, CAs, consultants, architects
• Beauty & Wellness — salons, spas, gyms, yoga centers
• Hospitality — hotels, resorts, guesthouses, homestays

If your business serves local customers, we can help you build a stronger online presence.

Absolutely. Many of our best results come from businesses that had zero online presence when they came to us. Starting from scratch is not a problem — in fact, it allows us to build your digital identity the right way from the beginning.

We'll guide you through every step, from choosing a domain name to going live. No prior technical knowledge required on your part.

Our business websites start from ₹14,999. The final cost depends on the number of pages, features, and the complexity of design. Common price ranges:

• Basic (3–5 pages): ₹14,999 – ₹24,999
• Standard (6–10 pages): ₹24,999 – ₹49,999
• Advanced (e-commerce, bookings): ₹49,999+

We'll provide a clear fixed quote after your free consultation — no hidden charges.

Most standard business websites are delivered within 7–14 working days after we receive all required content (text, images, logo). More complex projects may take 21–30 days.

The timeline is largely determined by how quickly content is shared and feedback is given. We'll set a clear project timeline before starting.

Yes, 100%. All our websites are built mobile-first, meaning they are designed for smartphones first and then adapted for larger screens. With over 70% of internet traffic in India coming from mobile devices, this is non-negotiable for us.

Your website will look perfect on every device — desktop, laptop, tablet and mobile — in both portrait and landscape orientation.

Every website we build includes basic on-page SEO as standard — proper title tags, meta descriptions, heading structure, alt text on images, fast loading speed and mobile-friendliness. These are the fundamentals that help Google index and rank your site.

However, ranking on the first page of Google for competitive keywords takes time and ongoing SEO effort. We can advise you on a content and SEO strategy during your consultation.

Yes, domain and hosting are separate from our design fees. We recommend and help you set up hosting on platforms like Hostinger, which typically costs ₹150–₹350 per month depending on the plan.

A domain name (e.g., yourbusiness.in) costs approximately ₹800–₹1,200 per year. We'll guide you through purchasing both — it's simpler than it sounds.

This depends on the type of website we build for you. If you need to frequently update content (like blog posts, price lists or menus), we can build a CMS-backed website that allows easy self-editing without coding knowledge.

If your content rarely changes, a static website is more cost-effective and significantly faster. We'll recommend the right approach during consultation.

A Google Business Profile (formerly Google My Business) is a free listing that allows your business to appear in Google Search and Google Maps when people nearby search for your products or services.

When someone searches "clinic near me" or "restaurant in Siliguri," the businesses that appear in the map results on top have optimized Google Business Profiles. We set up and optimize yours so you appear there too.

Yes, definitely. Many businesses have a basic Google listing that was automatically created but never properly set up. We audit your existing profile, fix incorrect information, add professional photos, complete the service descriptions, set up messaging and implement a review strategy.

A properly optimized profile performs significantly better than an unmanaged one — even if you've had it for years.

Initial setup and optimization takes 2–5 working days. Google verification (required before your profile goes fully live) can take an additional 3–14 days depending on the verification method.

Once verified and live, you'll typically start seeing results (more profile views, calls and direction requests) within 4–8 weeks as Google processes the changes.

Yes. A fully set up Google Business Profile allows customers to:

• Call you directly with one tap from the search result
• Get directions to your location
• Send you messages via Google's chat feature
• Visit your website
• Leave and read reviews
• View your photos, services and business hours

A Digital Business Card is a webpage that contains all your professional information — contact number, WhatsApp, email, social links, website, and more. It's shared via a unique link or QR code.

Advantages over paper cards:

• Always with you — share via WhatsApp, SMS, email or QR code instantly
• Always up to date — change your number or details any time
• One tap to call or WhatsApp — no need to manually type numbers
• Save to contacts button — recipient saves you instantly
• Eco-friendly — no printing costs, no paper waste

Your Digital Business Card requires an annual renewal fee to keep it hosted and live. Our plans:

• 1-year plan: ₹999/year
• 2-year plan: ₹1,799 (save ₹199)
• 3-year plan: ₹2,499 (best value)

If you don't renew, your card goes offline. Your unique link remains reserved for 30 days after expiry during which you can renew and restore it.

Yes. Updates to your phone number, WhatsApp, email, address, social links and photo can be done by contacting us. Minor updates are included in the annual plan. The unique link that you share with people always stays the same — only the content behind it changes.

A Advanced Customized 360° Virtual Tour is an interactive panoramic experience that lets visitors "walk through" your business premises online. Using a 360° camera, we capture every angle of your location and stitch it into an immersive, explorable experience.

The tour is published on Google Maps, your website and shareable links. Customers viewing your Google Business Profile or website can explore your premises before visiting — building confidence and trust.

Any business where the physical space matters to the customer's decision-making:

• Hotels and Resorts — guests want to see rooms before booking
• Restaurants and Cafes — ambiance influences dining choices
• Clinics and Hospitals — creates trust and reduces anxiety
• Gyms and Salons — showcases equipment, cleanliness, space
• Schools and Institutes — helps parents evaluate the facility
• Showrooms and Retail — allows virtual browsing

Yes. We are Google-certified 360° Custom Photographers, which means the tours we create are eligible for direct publishing to Google Maps Street View. Once published, anyone who views your Google Business Profile or searches for your location will see the Advanced 360° Virtual Tour option directly in the listing.

This is a powerful differentiator — very few local businesses in Siliguri have this feature, giving you a significant competitive advantage.

Our standard payment terms are:

• 50% advance — paid before work begins
• 50% on completion — paid before final files are delivered

We accept payment via UPI (PhonePe, Google Pay, Paytm), NEFT/IMPS bank transfer, and cash.

Yes, the consultation is 100% free with no hidden agenda. There are no charges for the initial call, the advice we give, or the quote we prepare. You are under no obligation to proceed after the consultation.

We believe in earning trust first. If we're the right fit for your business, you'll know it after the consultation.

Yes. If you need more than one service (for example, a website + Google Business Profile + Digital Card), we offer bundled pricing that is more economical than purchasing each service separately.

Ask about our Complete Digital Identity Package during your consultation — it's the most cost-effective way to build a strong online presence across all touchpoints.

Once work has commenced, the advance payment is non-refundable as it covers the time and resources already invested. However, we work hard to ensure you are completely satisfied with the final result through our revision process.

We encourage all clients to review the scope of work carefully before making any payment, and we are always transparent about what is included. Please read our Terms of Service for the full policy.

Yes. Every project comes with a post-delivery support period:

• Websites: 30 days of free bug fixes and minor adjustments
• Google Business: 15 days of free updates and support
• Digital Cards: Ongoing support included in annual plan
• Advanced 360° Virtual Tours: 30 days of free republishing if issues arise

After the support period, ongoing maintenance packages are available at affordable rates.

The fastest way to reach us is WhatsApp at +91 91443 55443. We typically respond within a few hours during business hours.

You can also email us at contact@happybranding.in for non-urgent matters.

Business hours: Mon–Sat: 7:30 PM–10:30 PM · Sunday: 10:00 AM–6:00 PM

Client satisfaction is our highest priority. Every project includes multiple revision rounds — we work with you until you are happy with the result.

If there is ever a genuine issue with the quality of work, we take full responsibility and resolve it promptly. We have a 100% project completion rate with zero unresolved disputes.

Before any project starts, we agree on a clear scope of work in writing so there are no surprises on either side.